NearBite Banh Mi & Coffee

Help & Support

Questions about an order, points, or the App? We answer fast during opening hours (Tue–Sun, 7am–7pm CT).

Call or text: +1 346-430-4006 · Email: nearbiteskitchen@gmail.com · Visit: 241 S Egret Bay Blvd, League City, TX 77573

Common questions

How do I order ahead?

Sign in, pick your items, choose a pickup time, pay in the App (Apple Pay, Google Pay or card). Your order shows up on our kitchen screen. Walk in or pull up to the drive-thru, say your order number, and it’s yours.

How do points work?

$1 = 1 point, added when you pick up. 50 pts = $1 coupon, 125 = free drink, 250 = free bánh mì, 400 = free combo. Tuesdays count double; Early Bird (Tue–Fri 7–9am) ×1.5. Spend $150 a year for Silver (×1.5), $400 for Gold (×2).

What is Egbert’s Crate?

Every paid order comes with one crate: points, coupons, or sometimes a free bánh mì. Open it from the order screen or the Rewards tab. Golden Crates cost 25 points, max 3 a day.

Flappy Egbert rewards

3 tries a day. Score 50 = $2 off (orders $8+). Score 100 = 10% off (max $5). One reward per level per day.

My order was wrong or I need a refund

Talk to us at the counter or call — refunds are processed through Square and points are adjusted automatically.

I didn’t get my sign-in code

Check spam, or use “Continue with Google”. Codes are valid for 10 minutes.

Delete my account

In the App: Me → Delete account. This removes your profile, points and vouchers immediately.